I have no doubt they will take good care of me. Of course, if something is defective when I receive it in the future I will call and speak with their Customer Service about the problem. I utilize B&H for all my serious photography needs. Serial returners cost the rest of us money, as the stores no doubt pass along the higher cost of doing business. In order to return it I got so much trouble and if I used their return label it would be 3 rimes more than the original shipping. Anyway, that is where i buy most of my stuff. Review of B&H Photo Video Pro Audio Reviewed OctoThey sent the product that took 6 days to get to me and I have paid for shipping. Of course first offenders and serious customers have nothing to worry about. it seems lots of people are buying stuff, using it, perhaps for a trip, and then returning To get a free rental. The agent inspected it and said 'looks like you broke it'. Then he tried to argue that he got a defective item. We are not a rental store and this what you are doing" the guy put up a mild fight, as he seemed to know they were right. The man complained and the agent looked at his monitor and said, "in the past 3 year you returned everything you bought. no problems for me but they refused a return for the guy next to me. I was at the return counter returning, to exchange for something else, part of an order I made on the website a week earlier. I have not only heard this but witnessed it myself a few months ago. They are now cracking down on serial returners. So if the price dropped you are good but you must call them.Īlso, be aware about their return policy. Reviews Good Service Reliably good service Very easy to purchase Efficient, painless, Find out how B&H Photo compares to other Electronics & Computing. The verbal and written response were the same! 30 day price guarantee but this does not apply to special sales. The guarantee is not on their site but I did email and call them last year about this. cameras priced at 200-B&H Photo-Video has a 30-day return policy time limitThe camera came with a 1-year limited warranty from USA in addition to the coverage.The first customer service entry we have recorded after this transaction was fulfilled is dated 07-14, long after the expiration of our return policyDuring the first year of. The policy is not stated anywhere on their site, but as someone stated, you have a 30 day return policy so I'm sure they'd rather refund the difference than the whole product. No questions or anything, he just refunded the difference right away. Reviews from B&H Photo-Video-Pro Audio employees about B&H Photo-Video-Pro Audio culture, salaries, benefits, work-life balance, management, job security, and more. Called yesterday and told them the price on their site is now $799.
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